Values-Oriented Segmentation: A Conversation with David Allison, Chief Executive Officer of Valuegraphics In a recent discussion with David Allison, the CEO of Valuegraphics, we delved into the concept of values-based segmentation and its significance in today’s marketing landscape. Valuegraphics, a pioneering company in the field of understanding human values, has been at the forefront of leveraging values to drive effective segmentation strategies. During the interview, David emphasized the critical role that values play in shaping consumer behavior and decision-making processes. By identifying and aligning with the values that resonate most with their target audience, businesses can create more meaningful connections and foster long-lasting relationships with their customers. David highlighted the importance of moving beyond traditional demographic segmentation and focusing on values that transcend age, gender, and other demographic factors. By tapping into universal values that unite people across various demographics, businesses can tailor their messaging and offerings to appeal to a broader audience. Moreover, David stressed the need for businesses to conduct thorough research to uncover the values that drive their target market. By understanding what truly matters to their customers, businesses can craft campaigns and products that resonate on a deeper level, leading to increased engagement and loyalty. In conclusion, values-oriented segmentation offers a powerful framework for businesses to connect with their audience authentically. By embracing values as a core component of their marketing strategy, businesses can differentiate themselves in a competitive market and build a loyal customer base that shares their values and beliefs.

Title: Understanding Values-Based Segmentation with David Allison

In the world of marketing, understanding customer segmentation is crucial for success. However, traditional methods often fall short in truly capturing what drives customer behavior. David Allison, founder of the marketing research agency Valuegraphics, introduces a groundbreaking concept in his book “The Death of Demographics” – values-based segmentation.

Segmentation has long been a challenge for marketers, with many defaulting to demographics or basic needs-based approaches. However, Allison argues that these methods fail to provide meaningful insights into customer behavior. Instead, he suggests that understanding customers’ values is the key to unlocking their motivations and preferences.

Values, according to Allison, are the core principles and beliefs that guide individuals in their decision-making processes. These values are deeply ingrained and influence how people interact with brands and make choices. By identifying and appealing to these values, marketers can create more meaningful connections with their target audience.

Allison’s journey towards values-based segmentation began during his time running a real estate marketing agency. Despite targeting a specific demographic, he often found that a significant portion of his customers did not fit the expected profile. This discrepancy led him to delve into behavioral science to understand why people make the decisions they do.

Through his research, Allison discovered that human values play a central role in decision-making. By profiling groups based on shared values rather than traditional demographics, marketers can tailor their messaging to resonate with their audience on a deeper level. This approach not only improves the effectiveness of marketing campaigns but also fosters stronger brand connections and loyalty.

In an interview, Allison emphasizes the importance of values in driving brand connectivity and emotional engagement. He challenges the traditional model of Maslow’s hierarchy of needs, suggesting that values-based segmentation offers a more nuanced understanding of consumer behavior.

By embracing values-based segmentation, marketers can move beyond superficial demographics and tap into the underlying motivations that drive customer decisions. Understanding and aligning with customer values not only enhances marketing strategies but also cultivates authentic relationships with consumers.

In a rapidly evolving marketing landscape, where personalization and relevance are paramount, values-based segmentation offers a fresh perspective on connecting with customers on a deeper, more meaningful level. As David Allison advocates, the future of marketing lies in understanding and leveraging the values that shape consumer behavior.


This article explores the concept of values-based segmentation introduced by David Allison, shedding light on its significance in modern marketing strategies. By emphasizing the role of values in understanding customer behavior, marketers can forge stronger connections with their audience and drive meaningful engagement.

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